DELIVERY TO THE EU: For private individuals with an order value of less than £120 net, there are no customs or import charges and the order will be delivered directly to your door. (IOSS).
DELIVERY TO THE USA . At the moment, we will not be sending to the USA due to tariff changes.
ALL ORDERS DESPATCHED FROM UK
Goods No Longer Required
If the goods supplied are no longer required please return them to us in an unused condition, in original packaging, within 14 working days of their supply date.
We will either offer a full refund or credit the returned items against the cost of exchange goods.
We do not refund postage costs unless the products are incorrect or faulty.
If you are returning items from outside the UK you must fill out customs declarations clearly stating they are "Returned Goods" to avoid import fees.
Return, with a copy of your invoice, to: Auto Electric Supplies Limited, Granville House, 11 Cross Street, Tenbury Wells, WR15 8EF.
Please note that cut lengths of cable, sleeving, etc cannot be returned.
Faulty Goods
Faulty goods should be returned to us for testing.
If the goods are found to be faulty we will either offer a replacement free of charge or a full refund. The cost of returning the goods will also be refunded.
Return, with a copy of your invoice, to: Auto Electric Supplies Limited, Granville House, 11 Cross Street, Tenbury Wells, WR15 8EF.